The three magic letters of the digital age: KPI stands for Key Performance Indicators that these are indices that measure / monitor progress and performance of the business process. Can be displayed within reports, dashboards and portals, through data access APIs and tools by Microsoft and third parties.
Kpi A simple object is composed of the basic information (name and description of the KPI), objective (a number that quantifies the assessment of business results), the actual value attained by a state value, by a trend value and a folder that displays the KPI. Summarising the
Kpi: *
are not numbers, but metrics (rates, average percentages, ratios) related to business objectives;
* summary indicators are useful for understanding the level of performance (strategic) reached with respect to business objectives;
* are used and used in the field of Business Intelligence , and are used to make decisions, to take corrective action and improvement.
tmonitorare In an organization may need different levels / activities of business processes and thus can be used two or three key performance indicators to evaluate the success of the company, but these indicators are valid for the entire company could be based on three other or four performance indicators calculated from key business units in the company -> it is possible to define a parent-child relationship between key performance indicators that allow you to use the results of key performance indicator son (business unit) to calculate the indicator results Key Performance father (business performance).
A KPI to be used and measure the phenomenon of interest, providing useful results properly addressing strategic business generally meets the 5 criteria SMART: Simple Measurable Achievable Relevant Time specific .
to go out which KPIs can be very suitable for measuring the performance of a unit or the entire business process of a company, you must consider the different parameters that contribute to total value to control significant to the business. Almost always, you must follow the so-called "onion approach": the most obvious and immediate objectives are almost always those of less interest; have the objectives to be achieved by a number of further sub-cascade, in varying numbers, the innermost layer can hide the source of more objective testing of greater importance. Very useful, I'd turn out to be essential to carry out a Web Analytics, whose goal is to precisely measure the performance of any website. A Kpi must indicate the value of a variable (usually expressed as a number percentage) should be temporal , quidni should allow comparison of the same value over time, and must meet a ' targeted action to deal with certain phenomena observed.
Ex: taldetali on the site were found, in May, down conversion rate of 30%. Kpi for a site:
-lead generation whose goal is to have qualified leads: single access ratio (num visits a page / Total num of hits), traffic concentration (num visitors p. 1 / number of visitors);
-and medium of content that needs to optimize the traffic on site: vitits / visotor, new visitors%
-customer support : visits / visitors, satisfaction index;
Kpi: *
are not numbers, but metrics (rates, average percentages, ratios) related to business objectives;
* summary indicators are useful for understanding the level of performance (strategic) reached with respect to business objectives;
* are used and used in the field of Business Intelligence , and are used to make decisions, to take corrective action and improvement.
tmonitorare In an organization may need different levels / activities of business processes and thus can be used two or three key performance indicators to evaluate the success of the company, but these indicators are valid for the entire company could be based on three other or four performance indicators calculated from key business units in the company -> it is possible to define a parent-child relationship between key performance indicators that allow you to use the results of key performance indicator son (business unit) to calculate the indicator results Key Performance father (business performance).
A KPI to be used and measure the phenomenon of interest, providing useful results properly addressing strategic business generally meets the 5 criteria SMART: Simple Measurable Achievable Relevant Time specific . to go out which KPIs can be very suitable for measuring the performance of a unit or the entire business process of a company, you must consider the different parameters that contribute to total value to control significant to the business. Almost always, you must follow the so-called "onion approach": the most obvious and immediate objectives are almost always those of less interest; have the objectives to be achieved by a number of further sub-cascade, in varying numbers, the innermost layer can hide the source of more objective testing of greater importance. Very useful, I'd turn out to be essential to carry out a Web Analytics, whose goal is to precisely measure the performance of any website. A Kpi must indicate the value of a variable (usually expressed as a number percentage) should be temporal , quidni should allow comparison of the same value over time, and must meet a ' targeted action to deal with certain phenomena observed.
Ex: taldetali on the site were found, in May, down conversion rate of 30%. Kpi for a site:
-lead generation whose goal is to have qualified leads: single access ratio (num visits a page / Total num of hits), traffic concentration (num visitors p. 1 / number of visitors);
-and medium of content that needs to optimize the traffic on site: vitits / visotor, new visitors%
-customer support : visits / visitors, satisfaction index;
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